Your Wellbeing Is Our Priority


Focussing on Continuity of Care*

Same Day Appointments Available

*Continuity of Care is seeing the same health provider over time. This results in: increased patient satisfaction, improvements in quality of care, and an increase in positive health outcomes

Cambridge Family Health has Moved!

We are NOW OPEN at our new premises at 1913 Cambridge Road, Cambridge.

Delta Level 2 from 8 September 2021-what does this mean?

Update as we enter Delta Level 2

Thank you everyone for your continued patience and understanding through these trying times. Our team have worked really hard to adapt our systems and processes as we move through lockdown levels.

1) when you phone us for an appointment with a doctor you will be asked whether you have symptoms of a cough, cold runny nose, fevers, etc, and you will be offered a phone or video consultation in the first instance. This is because in Level 2 we are still required to minimise the number of patients we see in person, and to limit and socially distance all patients who are in our practice building at any one time. As a rule of thumb we have been advised to aim for 50% of our consultations to be undertaken via phone or video.

2) please remember that face masks are mandatory when you are in our building

3) if you report symptoms of a respiratory tract infection such as a cough, cold, runny nose, sore throat with our without fevers, you will be offered a Covid swab, and if you require a review by a doctor, you will be seen by the doctor designated to seeing respiratory patients on that particular day. You will be advised to remain in your car and phone us to let us know you have arrived. You will then be given instructions as to how next to proceed

4) if you do not have any respiratory symptoms you may come to our waiting area which will be arranged to enable social distancing, if there are too many people in our waiting area at any one time, you may be asked to wait in your car until there is room in our waiting area

5) all repeat prescriptions will be sent to your nominated pharmacy, if you would normally pick up your prescription from us, there will be no extra charge for sending your prescription to your pharmacy 

6) ACC forms and WINZ certificates will be emailed to you following a consultation which usually can be undertaken via phone or video

7) we are continuing to offer Covid testing. Please phone us first if you have symptoms such as a cough, cold, runny nose, fever. You will be given instructions and a time to attend for your test. Please remain in your car at all times. 

8)  we will text you when we get your Covid test result. We do not know how long the lab will take to process the results but we will be checking our results regularly and you will be notified as soon as we get the results. We kindly ask you therefore not to phone us for your swab results

9) scheduled immunisations will continue to proceed under lockdown precautions, as will cervical smears, Depo injections, and B12 injections

10) urgent laboratory tests, X-rays and ultrasounds can be organised to occur in the community and the referral forms can be emailed to you

11) our urgent medical service will not be running in level 2, all patients are kindly asked to phone us for an appointment


Why Enrol with Us?

Cambridge Family Health is a team of doctors, nurses and administration staff who are committed to providing excellent health care in a relaxed and family friendly environment.

We promise our patients three things:

1) Availability. 
We strive to keep our doctor-to-patient ratio as low as possible, which means you do not have to wait long to see your regular doctor. This also enables us to provide good continuity and quality of care.
2) Urgent medical care.
We provide a daily urgent care service utilising our excellent nurses to triage patients, so you can be seen by a doctor on the day if required. Note that patients need to phone us first. This service is offered between 8.30am and 3pm Monday to Friday.
3) Prioritising wellness.
Our strong commitment to preventative health means that we are focussed on using our skills and knowledge to help you to optimise your health and ongoing wellbeing. 

See below for more information on how to enrol as a patient with Cambridge Family Health.

COVID-19: Key Information

We are grateful to our patients for their understanding during these unprecedented times. For Cambridge Family Health, Alert Level 1 is the ‘new normal’ - we will continue to offer phone and video consultations as an option for our patients.

When you phone us for an appointment you will be asked whether you have a fever, cough, cold, runny nose, or shortness of breath. If you answer ‘yes’ to any of these questions, you will be asked to remain in your car when you arrive for your appointment and to phone us to let us know when you have arrived. You will enter and leave the building through our side door.

We urge all of you to continue to wash your hands regularly and avoid touching your face.

COVID-19 testing

We offer COVID-19 testing Monday to Friday from 12.30pm to 2pm.

Please phone the practice to make an appointment for the test, and when you arrive remain in your car for testing unless instructed otherwise. 

We offer this service free of charge to all patients who are enrolled with any GP practice in New Zealand. If you are visiting from overseas and require a test in order to travel back to your country of residence, you will be required to pay for this test. For this, we recommend attending the testing station at Claudelands Event Centre in Hamilton.

Cambridge Family Health is a Cornerstone accredited GP practice

As a Cornerstone accredited GP practice, we have passed a rigorous assessment process by the Royal New Zealand College of General Practitioners.

This means that our medical practice delivers quality patient care that has been independently assessed as meeting the gold standards for patient care.

We establish lasting relationships with our patients, which helps us to provide you with excellent quality and continuity of care.
Enrolment is simple: either collect a pre-printed form from us in person or download it here.

Once complete, either drop your form off to us at 1913 Cambridge Rd, or email it as an attachment to admin@cambridgefamilyhealth.co.nz

Please don't forget to include your photo ID, proof of eligibility to enrol (NZ passport or NZ birth certificate or valid visa) and proof of address. We'll take care of the rest!

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Cambridge Family Health | P. 07 827 4234 | F. 07 827 7377 | 1913 Cambridge Road, Cambridge
 

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